Parchment

Trouble accessing a PRODA message? Here’s how to find it and what to do if it was sent to the original HPIO applicant’s account.

PRODA has notified me that there’s a new message requiring action, but I can’t access it. What should I do?

Fix PRODA errors caused by mismatched personal details when registering your organisation. Here’s how to check your ABR details.

PRODA asks Proof Of Ownership (PORO) questions during setup. Here’s what they are, how to answer, and what to do if you’re locked out.

Need to link your HPI-I to PRODA? Here’s how to check, update, or manually apply if you’re not AHPRA-registered.

Having trouble linking to your software provider in HPOS? Check the CSP number and follow these steps

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Tickets submitted through the messenger or by a support agent in your conversation will appear here.