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How do I manually add and verify a new patient?

Steps

⚠️ To manage patients you must have the appropriate security role and have selected Standalone Mode in lieu of a PMS Integration. You may look up a patient with their Name, Date of Birth & Gender along with their current address. If the patient does not appear, either their demographic details or current address are incorrect or their current address is not updated with Medicare. If you cannot find your patient through Parchment you (or your delegate) can look up their IHI via PRODA

  1. Select Patients from the sidebar, then Add Patient.​
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  2. Enter the patient details

    • Complete the required fields under Patient details:

      • Given name

      • Family name

      • Date of birth

      • Sex

    • Make sure the details match the patient’s Medicare record exactly.
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  3. Enter any relevant contact information and entitlement details that can be used to match and verify the patient, such as:

    • Mobile number

    • Email address

    • IHI # (optional)

    • Medicare # (optional) - IRN

    • DVA # (optional)

  4. The below should appear, if it does not, your patient's details are likely incorrect so recheck their details and try again. If you cannot find your patient, double check their details and if they are still not appearing, you may want to look them up on PRODA. Click on Add Patient, go back and you can now write a prescription for this patient.
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