Skip to main content

How to request and accept delegation access in PRODA?

Receiving a prescriber error when trying to add them? This is a guide for Practice Managers and Prescribers on how to request and accept delegate access on PRODA.

Request Delegate Access

⚠️ You should have first set up a PRODA account and have the PRODA RA number of the account you wish to add

  1. Log in to PRODA, once logged in you can click this link to take you to the request access page.

  2. Click "Go to service"
    ​

    brandbird (33).png

  3. Click "My Providers"
    ​

    brandbird (34).png

  4. Add in the Provider's details and click "Request delegation"
    ​

    brandbird (35).png

  5. The provider you added should then log in to their own PRODA account to accept the request

Your delegate request has been made! Your practitioner now needs to accept your delegation request

Accepting a Delegate Request

  1. Go To My Details on on HPOS

  2. Click on My Delegates

  3. Scroll down to My Delegation Requests. If your team member has requested delegate access, this will be here. Click Review.

  4. Review the permissions, you may toggle these on and off, and then scroll to the very bottom of the page and click Approve. Your delegate should now appear in my delegates.

You can now access your Prescriber's PRODA account to set up or find provider numbers, HPI-I, and prescriber numbers.

Related Articles
Did this answer your question?