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Your organisation needs a Healthcare Provider Identifier-Organisation (HPI-O) to access electronic prescribing. A HPI-O is a unique number that identifies your organisation in the HI Service.
When you register a seed organisation in the HI Service and My Health Record, you will be assigned as the responsible officer (RO) and organisation maintenance officer (OMO). Only the RO can register a seed organisation because it’s the primary organisation. You can add additional OMOs after registering your organisation to assist with management.
Steps
| ⚠️ If you are setting up a brand new HPI-O for your practice, your organisation type is likely a a Seed Organisation. If you are a part of a network with an existing HPI-O, you would register as a Network Organisation. You can read more about these roles at Services Australia. |
- Log in to HPOS through PRODA.
- Select My programs then Healthcare Identifiers and My Health Record.
- Select Healthcare Identifiers - Register seed organisation.
- Follow the steps to register your seed organisation.
- Once they process your request, they will send the outcome to your HPOS inbox. This will include your HPI-O.
Confirmation Timeline
Confirmation can take from a couple of days, to a couple of weeks. Unfortunately, we cannot speed up this process.
Further Assistance
For assistance with HPOS, call 132 150 (option 6) or email help@digitalhealth.gov.au.
For additional information, refer to the Services Australia Registration Guide
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