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Your organisation needs a Healthcare Provider Identifier-Organisation (HPI-O) to access electronic prescribing. A HPI-O is a unique number that identifies your organisation in the HI Service.
When you register a seed organisation in the HI Service and My Health Record, you will be assigned as the responsible officer (RO) and organisation maintenance officer (OMO). Only the RO can register a seed organisation because it’s the primary organisation. You can add additional OMOs after registering your organisation to assist with management.
Steps
ℹ️ If you are setting up a brand new HPI-O for your practice, your organisation type is likely a a Seed Organisation. If you are a part of a network with an existing HPI-O, you would register as a Network Organisation. You can read more about these roles at Services Australia
⚠️ In order to finalise your HPI-O application, you will need to upload a "certified document" proving your identity. This will require a doctor, nurse, pharmacist, or justice of the peace to write on the document. Without all of the information below, you may be asked to resubmit it.
Copy: I confirm this is a true copy of the original document which I have sited
Their Full Name
Their credentials (i.e. Nurse, Pharmacist)
Their qualifying number (i.e. AHPRA)
Their Signature
The Date of Signature
Log in to HPOS through PRODA.
Select My programs then Healthcare Identifiers and My Health Record.
Select Healthcare Identifiers - Register seed organisation.
Follow the steps to register your seed organisation. Note your name on the Registered Officer's corresponding business needs to align with your name on PRODA exactly.
Once they process your request, they will send the outcome to your HPOS inbox. This will include your HPI-O.
ℹ️ You may receive an email requesting further information. You will need to log in to PRODA and view this information in messages which can be accessed by clicking the hamburger menu in the top left corner, and then clicking messages,
Confirmation Timeline
Confirmation can take from immediately to a couple of weeks. Unfortunately, we cannot speed up this process.
Further Assistance
For assistance with HPOS, call 132 150 (option 6) or email [email protected]. For additional information, refer to the Services Australia Registration Guide