⚠️ You must have the appropriate security role (Owner or Admin) to manage Prescriber Seats
⚠️ If your Practice Management Software provider manages your Parchment subscription, you won't be able to access this page. Contact your provider directly to make any subscription changes.
Accessing the billing page
You'll need Owner or Admin permissions to access this page. If you don't have this role, reach out to your current Owner or Admin for assistance.
Click Settings then the Billing tab
Adding or amending payment card
Scroll down to payment methods and click Add Card
Enter your card details and click Add Card
Your card will now be displayed in the Payment Method Section
Adjusting Subscription Tiers Per User
Prescribing patterns vary—some users may write hundreds of scripts monthly, while others prescribe only occasionally. You can allocate seats individually to match each user's activity level, ensuring high-volume prescribers have the capacity they need while optimising costs for lower-volume users.
Scroll to Provider Pricing Tiers and click Change Tier
Select the tier you would like to adjust to and click Save Changes
The pricing and tier type will be viewable on the Provider Pricing Tier summary list.
How to apply a discount code
To apply a coupon code, scroll to the Coupon Code section, enter the code, and click Apply
You will receive a success message and your total will reflect the discount
How to view invoices
Scroll to the bottom of the page to Invoice History. Click the Download PDF Button to download a copy of your invoice.
